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Anyone who has ever used computers will tell you that they always let you down when you least expect it.
As part of your organisation's computer management system you should
put in place a regular
backup
procedure(1) for all your organisation's computer files - including
your website.
A backup takes only a short amount of time. Re-creating your computer files and your website from scratch takes much longer.
There are software programs and utilities such as
Flypage(2)
and
Infostreet's
Instant Web Site Back Up(3) which will do the backup process for your
website automatically.
There are a range of different technologies available for the backup procedure and what you choose will probably depend on how big your website is. You could select:
What you choose will depend on both the size of your site and the frequency of your backups. Backup procedures should relate to the frequency with which you update your website.
For example, if you are changing your website every day, then you should backup those changes every evening. If you change your website less frequently then you may backup less frequently - weekly or monthly perhaps. But whatever option you choose, you must work on the basis that if your computer goes down your backup procedures will prevent your organisation from being negatively affected.
Backup regularly and completely.
Backups can certainly reduce the problems a loss of data can create. But in addition, you need to develop an action plan for when things do go wrong. For example, in April 1999 a computer virus called Melissa brought some organisations and government departments' email systems to a halt. It was a virus which replicated quickly and used the Outlook Explorer address books on users' computers to send the virus on.
When something like this happens you need to have a procedure in place to handle the incident.
The stages of incident handling are preparation, identification, containment, eradication and follow-up.
Identify the person in the organisation who takes charge, the person responsible for disconnecting your server from the Internet if that's required, and the person or organisation who can help you eradicate the problem and get your system working again.
The
CERT
Coordination Center(4) provides a range of useful resources to help you
develop an awareness of the sorts of problems you might face and ways of dealing
with them.
To be aware of viruses which might impact on your system, visit a
virus
alert centre(5) or
anti-virus
research centre(6).
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